Q: Are you a factory or a trading company?
Re: We are a factory of energy storage system, not a trade company.
Q: Are the batteries grade A, brand new?
Re: Yes, our products adopt grade A+ quality, it is brand new.
Q: Can you test each battery PRIOR to shipping?
Re: Yes, all batteries will be 100% full test approved pass before shipping.
Q: How can I place an order?
Re: Contact our sales team, confirm the models, specifications and qty of the products, and our sales team will provide the
quotation, and provide the PI to you to proceed with the order payment, once receive the payment, we will arrange goods production
and shipment.
Q: What products are you supply?
Re: Guowei mainly manufacturer the solar energy storage system for home use, industrial and commercial use, also other relevant
energy products. If you want to know more, welcome to consult our sales team.
Q: What about the warranty of the battery?
Re: All of our batteries product will be with 5 year warranty. Maintance-free for the first year. Our battery products
manfuacturered unser the strictly production system, 100% batteries test before shipment, quality is reliable.
Q: What kind of the package of the batteries please?
Re: Normally pack with strong cartoon for battery package, if you have any special demands for it, also can be with wooden carton.
This can discuss with our sales team before your order
Q: What certificates do you have for the batteries?
Re: Guowei brand batteries approved the certificates of CE, FCC, RoHS, and MSDS, UN38.3 etc.
Q: How long will I get my goods after order placed?
Re: Normally sample lead time 3-5 days, bulk order 15-20 days after confirmed everything and receive payment. It will be based on
the real production condition. Can check and confirm with our sales team before you order.
Q: Can I visit your factory?
Re: Yes, of course. Welcome to visit our factory if your schedule is possible.
){kind=link}